Terms & Conditions
Bliss Lau is the commodity items of Simply Bliss Incorporated.
blisslau.com and all the content and services are provided by Simply Bliss, Incorporated under the following terms and conditions. By visiting or shopping at this website you agree to accept these terms and conditions. It is your responsibility to read and understand them. If you do not agree to these terms and conditions, please do not use the www.blisslau.com site.
Everything on this site, including images, drawings, sound, graphics and text, is protected by worldwide copyright and other proprietary laws and treaty provisions. blisslau.com grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited, nor to duplicate, sell or modify, any portion of this site without express written authorization from blisslau.com. You agree not to access this site by means other than that provided by blisslau.com.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. blisslau.com may sell products for children, but we sell them only to adults. If you are under 18, you may use blisslau.com only with involvement of a parent or guardian. Simply Bliss, Inc. reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
In placing an order, you warrant that you are over 18 years of age, and that you are providing blisslau.com with accurate, true, and complete information, and that you have the authority to place the order.
Changes to Terms and Conditions and To Site
Disclaimer of Warranties
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK AND THAT THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. blisslau.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS SITE.
TO THE FULLEST EXTENT PERMISSIBLE BY LAW, blisslau.com DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE INFORMATION AND SERVICES PROVIDED ON THESE SITES AND THE MERCHANDISE OFFERED AND SOLD AT THIS SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE CONTENT OR THE RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, PRICE, AVAILABILITY, OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THIS SITE.
blisslau.com WARRANTS THAT THIS SITE, THEIR SERVERS OR EMAILS SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. blisslau.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
You agree to indemnify and hold harmless blisslau.com and Simply Bliss Inc. and its officers, directors, employees and suppliers, from any claim, demand, action or damage, including reasonable attorneys’ fees, made or incurred by any third party arising out of or related to your use of this site.
Choice of Law
We reserve the right to terminate your account and restrict your use of this site if we have reason to believe you have violated any of these terms and conditions, including providing us with false information.
Information Collection and Use
Simply Bliss, Inc. is the sole owner of the information collected on blisslau.com, The information is used entirely and only by us, except in cases where we use third party agents to perform certain functions for us, such as credit card processing, delivering packages, fulfilling orders or analyzing data. In those cases, we provide only the information necessary for the performance of those specific functions. We will not sell, share or rent this information to any other entity for any reason. We use the information you give us to personalize the service to individual needs, to service customer requests, to respond to customer queries and other communications, and to improve our service generally.
Other than as set out above, you will receive notice when information about you might be used for any other purpose or go to any other third parties, and you will have an opportunity to choose not to share the information.
Anyone using the web can enter blisslau.com, but in order to make purchases from these websites, a user must first log in. During log in, a user is required to give contact information (such as name and email address). Logging in involves creating a username and password, which when entered later, allows access to a personal account, with purchase history and other information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
We request additional information from the user on our order forms. Here a user must provide contact information (like name, billing and shipping addresses) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user. You are given the choice of not having us store this information.
We may use a third-party credit card processing company to bill users for goods and services. These companies are not authorized to retain, share, store or use personally identifiable information for any secondary purposes.
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on new products or activities at the store or gallery, or other information we think may be of interest. Site and Service Updates.
We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to the account via email or phone.
Gather and Use Information
(ii) Server Statistics. We collect general statistics to track user trends on our Site. These statistics include hits to our server, the types of browsers used to access our Site, page views, and navigational patterns. The information that is collected in this manner does NOT provide us with any personally identifiable information about our users. It helps us track “where” our users are coming from. This allows us to pinpoint high traffic areas and determine the most effective ways to communicate with our users. As part of that ongoing analysis, Bliss Lau also uses devices called “web beacons” to help us identify when emails sent to you have been received and read. In order to prevent the introduction of viruses and hackers into the House on Genesee site we may collect information, such as IP addresses, into a log file to be used to identify potential hackers of the Bliss Lau site.
Security Procedures Used To Protect Personal Information
This web site takes precautions to protect our users information. When users submit sensitive information via the web site, their information is protected both online and off-line.
When our log in/order form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked (as opposed to un-locked, or open, when you are just surfing).
While we use encryption to protect sensitive information online, we also take measures to protect user information off-line. We do not store credit card numbers from online transactions and, at log in, users are offered the option of not having their billing or shipping address details stored in our customer database. If such an option is exercised, those details will remain only on the customer order form, which is necessary to track customer orders. Access to the customer database is limited to those employees with a need to perform specific functions (such as shipping, order transaction, customer service, and billing) and each access is password protected.
All email communication regarding sales orders will refer to credit card numbers only by their final four digits.
If you have any questions about the security at our Web site, you can send an email to firstname.lastname@example.org.
External Links on our Site
Please be aware that blisslau.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by this Web site.
Collection of Information from Children
Bliss Lau does not direct any of our content specifically to children. Users of our Site are required to be at least 18 years old, and any user under 18 is not an authorized user. If we learn that a user is under thirteen (13) years of age, we will promptly delete any Personal Information we have collected about that user.
Correction/Updating Personal Information
If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data. This can be done online by making corrections to the relevant data in the Customer Account or by emailing Customer Service, or by notifying us by mail.
Notification of Changes
blisslau.com will withhold sales taxes for purchases shipped to any location in New York. Users are responsible for all sales taxes and other taxes on merchandise shipped to other states. The rate of sales tax imposed in New York will be that of New York City, 8.875%.
Due to screen defaults and photography techniques certain pieces may appear slightly larger or smaller than in actuality, stones may appear lighter or darker than in actuality and the color gold color may vary from that in actuality.
Bliss Lau jewelry is made from very resistant materials but the unique stones and natural pieces used are very fragile and delicate , so they have to be handled with care.
Most Bliss Lau pieces can be simply cleaned with a damp cloth. Metals such as gold, silver, alloys, copper, and brass should be cleaned using specialized products particular to the corresponding metal plating or finishing. Bliss Lau is not responsible for natural discoloration in materials or damage due to improper care. The materials we use have particular irregularities, differences and discolorations. These characteristics should be embraced as natural and part of the product. Bliss Lau jewelry is produced with a conscious and respectful outlook toward the environment and the people that produce them.
*Note: Bliss Lau is not responsible for material natural discoloration or damage due to improper care.
Size & Fit
To ensure a proper fit, Bliss Lau offers a ring sizer and instructions to be shipped for you use, ensuring proper ring size and fitting. The fee for this service is $50 and upon return receipt of sizer and instructions, the fee will be a credit for your purchase.
Email email@example.com to request this service.
Most in-stock orders ship on the Thursday following date of purchase, pending availability.
An order placed on a holiday or on weekends will begin processing the next business day. Orders ship from our Studio in New York, NY. If items in your order are out of stock, we will notify you via e-mail. If an item is on backorder, you will be notified of status and shipping date in the item description. Most backorders ship within 2-6 weeks.
When your order ships, you will receive an email update. When you receive your order, please inspect it carefully for damage. Try on your merchandise indoors to ensure it fits properly, taking care not to tear or scuff the product.
If receive a defective product you must notify us within three days of receiving the product to be eligible for a return. If you do not follow this policy, we will only accept defective items at our discretion.
* Note: Applicable sales tax will be charged for all orders shipping within NY.
SHIPPING US ORDERS
• Orders shipped UPS and pricing is dependent on weight and size.
• We are not able to ship to P.O. Boxes.
• Deliveries are drop off and do include a signature unless specified.
• Please make sure to provide an appropriate address for package deliveries.
• We will email a tracking number once the order has shipped
• For faster shipping options, please contact us at firstname.lastname@example.org
* Note: Delivery times do not include Saturdays, Sundays or Holidays
• Orders are billed in US dollars.
Orders are shipped USPS express international, and a tracking number is issued.
• Orders can be shipped UPS international, and a tracking number is issued.
• Shipments are delivered 4-14 business days after packages are processed at UPS office.
• Duties and taxes are not included in MHT shipping charge.
Unless otherwise specified, blisslau.com will use its best efforts to ship all merchandise within two business days of purchase. Delivery estimates are good faith estimates only. blisslau.com will not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery. We cannot ship to post office boxes. The risk of loss and title for all merchandise purchased passes to you upon our delivery of the merchandise to the carrier.
In an small effort to save the world, Simply Bliss, Inc. reuses boxes and sends your objects in perfectly, imperfect packaging. Recycling is beautiful. Shipping is offered through USPS International shipments may be charged various importation taxes and fees depending on the destination country. All duties and fees are the responsibility of the receiver. We ask that you please research this prior to placing your order.
Once a Special Order is placed on a customer’s behalf, special orders are not cancelable and are not returnable, for credit or for refund. Items which are special orders are clearly noted as such, and customers are required to sign a waiver specifying their understanding and agreement with these terms.
For repairs please email email@example.com with the following information:
The item in need of repair and the repair to be addressed; The original sales invoice; Your contact information.
If we determine that we can accept your repair we will email you, the client, an return authorization number and shipping information. A repair estimate will be provided either prior to or upon receipt of your item, depending on the nature of the repair. We are not responsible for your item until it is in our possession. Repairs typically take 4-6 weeks.
We accept most major credit cards. We can take your order in a variety of ways, and yes you will have the same choices of gift-wrap and message. You can telephone us, with your credit card details, at +1 (646) 666-0411, or you can email us at sales@ blisslau.com.
Change or Cancel Order
Once you place your order, your credit card will be charged. You will only be charged for the items that you ordered, along with appropriate shipping and tax, where applicable. Orders are subject to verification and acceptance before shipping. We are not responsible for errors made during order, address or credit card entry.
Please call us at +1 (646) 666-0411 as soon as possible to discrepancies with your order. Once an order has begun the manufacturing process we are no longer able to modify your order.
For all inquires, please email firstname.lastname@example.org.
Simply Bliss, Inc. is committed to protecting your privacy. The information collected from our Site helps us better understand our market and consumer interests. This allows us to serve our customers and business associates with the level of satisfaction they deserve.